IK Partners-backed Responda Group to buy Personlig svarsservice

• IK Partners recently announced that it will invest in Responda Group
• Responda Group is a provider of business process outsourcing services to small and medium-sized enterprises
• IK Partners, based in London, is a European private equity firm

Responda Group, backed by IK Partners, has entered into an agreement to buy Personlig svarsservice. No financial details of the transaction were disclosed.

Personlig provides increased availability for businesses with telephone services, webchat and appointment booking services. The company is based in Stockholm.

“We are very pleased to welcome Personlig svarsservice as part of Responda Group. This acquisition is a part of our growth journey, as it will further strengthen our customer service offerings to small and medium sized clients,” said Joakim Ögren, CEO Responda Group.

IK Partners recently announced that it will invest in Responda Group via its IK Small Cap III Fund.

IK Partners will acquire its stake from Responda’s founding management team, who will be reinvesting alongside IK, a release said.

IK Partners, based in London, is a European private equity firm focused on investments in the Benelux, DACH, France, Nordics, and the UK. The firm has raised over €14 billion of capital and invested in over 170 European companies.

Responda Group is a provider of business process outsourcing services to small and medium-sized enterprises. The firm is headquartered in Stockholm, Sweden and employs 250 people.